Keeping your personal details safe
We recommend that you always close down your Internet browser when you have finished shopping online - especially if you use a shared PC. Doing so will delete temporary Internet cookies from any sites that you have visited.
If you receive a suspicious e-mail claiming to be from Designer Wallpaper Depot and including a request for your financial information, DO NOT CLICK on any part of it or open any attached documents. In this instance, please contact us by e-mailing Customer Services
Please be aware that the PIN sent with your card will never be asked for in an online transaction. Never reveal your PIN to anyone, in person or online.
How does your browser protect you and your data?
Most modern web browsers, such as Internet Explorer and Firefox, support 'secure mode' and standard security protocols.
You can configure your web browser to tell you when your details are being sent and warn you if they are not being sent in a secure way. You can do this as follows:
Internet Explorer - select OPTIONS on the View menu, then click the SECURITY tab and ensure all the warning boxes are ticked
Firefox - select TOOLS then OPTIONS on the Tools menu, then click the SECURITY tab, go into settings of the warning messages section and ensure all the warning boxes are ticked.
Online security is constantly evolving, so we recommend you update your browser to the latest version of Internet Explorer or Firefox (if you are using an older version) in order to take full advantage of any improved security features.