IMPORTANT: FARROW AND BALL PAINT ORDERS - For mainland UK orders: Due to increasingly high levels of demand, we’re currently allowing 14 - 21 days to pick, pack, and deliver your order to your door. We appreciate your patience while we work hard to get everyone’s orders where they need to be.
Please note that due to circumstances out of our control, delivery times are estimates ONLY and are not guaranteed. Please bear this in mind when arranging appointments for decorators/contractors etc.
Deliveries are made by courier service between 9:00 AM and 6:00 PM Monday - Friday. Delivery will normally be within 3-5 days from order (excluding any special orders) on all mainland UK orders. All products not stocked in the UK have longer lead times (usually 5-10 working days).
If any products are out of stock you will be notified at the earliest opportunity.
Deliveries to more remote postcodes (AB, IV, KW1-14, PA20-31 and PH) may take longer and may incur additional costs (please contact us if you are unsure).
Postage and Packing for all UK (mainland only, does not include Northern Ireland) deliveries usually take 3-5 working days with a standard charge of £6.95 (Free on orders over £150). Paint orders usually take 3-5 working days.There are Express Delivery Options wallpaper, fabric and paint. Contact the showroom for more information.
For all orders/deliveries within the EU, shipping/delivery costs will be calculated automatically at the shopping cart stage. If you require further information please call us on +44 (0)191 232 7477.
FREE DELIVERY: Applies to UK mainland online customers for orders of £150 or over. Free Delivery does not apply to Northern Ireland, offshore UK islands or any overseas orders. This offer will be applied automatically to qualifying baskets at the checkout. If your order does not qualify you will receive an email asking for the appropriate shipping costs (which must be paid in full) prior to any order being fulfilled.
Please note: We will ship any product on our site within the EU. If you are visiting our site from outside the EU, we are sorry but at the moment we are unable to ship unless you can supply a UK or EU address. Please contact your local distributor for further details.